Privacy Policy
Last updated: 24-Nov-2025
At Artavia, we value your trust. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our team. Our goal is to be transparent, respectful, and responsible with every piece of data you share with us.
1. Information We Collect
We collect information in the following ways:
a) Information you share with us
- Name
- Phone number
- Email address
- Project details
- Any files or documents you upload
- Messages or enquiries submitted through our website or WhatsApp
b) Automatically collected information
When you browse our website, we may collect:
- IP address
- Device type
- Browser type
- Pages visited
- Time spent on the website
- Cookies for analytics and basic website functionality
We do not collect any sensitive personal information unless you provide it directly.
2. How We Use Your Information
We use your data to:
- Respond to your enquiries
- Provide construction or interior design consultations
- Create quotes and proposals
- Improve our website and customer experience
- Send updates related to your project
- Maintain records for support and service quality
- Ensure smooth communication between you and the Artavia team
We never sell your information to third parties.
3. Sharing Your Information
Your information may be shared only with:
- Our internal team handling your project
- Contractors or vendors involved in the project (only when required)
- Service providers offering tools like analytics, hosting, or emails
Everyone we work with follows strict privacy and confidentiality standards.
We do not sell or rent your data to any marketing companies.
4. Cookies & Tracking
Our website uses cookies to:
- Improve loading speed
- Remember your preferences
- Analyse website performance
- Track how users interact with our pages
You can disable cookies anytime in your browser settings.
5. Data Security
We take your privacy seriously.
We use standard security practices to protect your information from:
- Unauthorised access
- Misuse
- Loss
- Alteration
While no online platform can guarantee 100% security, we follow industry-standard measures to keep your data safe.
6. Your Rights You can request to:
- Access your personal information
- Update or correct your details
- Ask us to delete your data
- Withdraw consent for communication
Email us anytime if you want to make any of these requests.
7. Third-Party Links
Our website may contain links to other websites or services.
We are not responsible for the privacy practices of those websites.
We recommend reading their policies before interacting with them.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be updated on this page with a new “Last Updated” date.
